Tag Archives: CMDB

ITAM- It’s all about the questions

imageIT Asset Management has taken up quite a bit of my time over the years. Creating the “IT Inventory” is often a challenge in an organisation, building and keeping accurate records of hardware and software once the number of devices grows can be difficult and isn’t a “do-once and forget” task. It’s common to start with a discovery session – either by scanning the company network or sending someone round with a clipboard. For me, however the first step is all about the questions; what do we want to ask the database to tell us?

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