Screen dims during Netflix playback on Xbox One

calendar Sep 6, 2021 · 1 min read · xbox  ·
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Whilst watching shows on the Netflix Xbox One application the screen kept dimming after 10 minutes.

Symptoms

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During playback on the Netflix app on Xbox One the screen would dim and the “you’ve nearly got these achievements” sidebar would appear 10 minutes after the controller was used. This is expected behaviour when not watching a show as the screen idle timeout is set to 10 minutes, but hadn’t previously been happening during video playback, and wasn’t happening in other media apps like YouTube or Amazon Video.

Solution

Turn off the console completely by pressing the power button on the front of the Xbox for at least 10 seconds. Then power it back on as usual and the app should work as expected. Doing the normal “turn off” or “restart” the console via the remote or a quick press of the power button did not fix it.

Yes, have you tried turning it off and on again?