Azure Backup Internal Error

Symptoms

  • An Azure VM failed to backup using Azure Backup.
  • An email alert may have been sent titled Fired:Sev1 Azure Monitor Alert Backup Failure containing the description Backup failed with an internal error.

Cause

There are a number of possible causes, and the Microsoft documentation aka.ms/backup-operation-failed linked in the alert covers several, but the easiest one to diagnose and fix is the OS C: drive is full.

Solution

Check the C: drive has free space. If it doesn’t then free up space and try running the backup again

If this doesn’t resolve the issue, continue with the steps in the Microsoft documentation aka.ms/backup-operation-failed